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Shipping & Returns

Shipping Policy

Thank you for shopping with us. Below you will find important information regarding our shipping process. All orders are processed within 1–2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next working day.We offer delivery across the United Kingdom. Estimated delivery time is 2–5 business days after dispatch.Please note that delivery times may vary slightly due to external factors such as courier delays or high demand periods. Shipping fees are calculated at checkout. From time to time, we may offer free shipping promotions within the UK.Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery.Please ensure all shipping details are correct before placing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. While we strive to deliver within the estimated timeframe, unexpected delays may occasionally occur. We appreciate your patience and understanding. If you have any questions regarding your order or shipping, please contact our support team.

Thank you for choosing us.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help. You have the right to return your item within 14 days of receiving your order for a refund or exchange.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase is required

We offer exchanges for defective, damaged, or incorrect items. If you need to exchange your product, please contact us within 14 days of delivery.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days. Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect. If your item arrives damaged or defective, please contact us as soon as possible with photos of the issue so we can resolve it quickly. For hygiene and safety reasons, certain items may not be eligible for return. This will be clearly stated on the product page where applicable. If you have any questions about returns or exchanges, please contact our support team. We are always happy to help.

Thank you for shopping with us.

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